Frequently Asked Questions
Q: What should I bring?
A: We have a helpful reminder checklist under the forms tab at the top of this page.
Q: I live out of the area; can you still prepare my taxes?
A: Sure, we can prepare taxes for almost everyone, even if you live out of state. Contact us for details!
Q: Do you file my taxes electronically?
A: Yes, in most cases your state and federal income tax returns will be electronically filed.
Q: If you file my taxes electronically how will I pay, if I owe?
A: You’ll receive a payment voucher that you can mail in or instruct to make a payment online or by phone.
Q: Can you take the tax preparation fee out of my refund?
A: Payment is due at the time your taxes are filed and picked up. For your convenience, we are able to take our fee out of your refund.
Q: How long does it take to get my refund?
A: Once we have electronically filed your return, it generally takes 14-21 days for you to receive your refund.
Nebraska Refund Status
IRS Refund Status
Q: Can I get a copy of my previous year tax return?
A: Yes! You can call our office and we’ll be happy to provide a copy of your previous year return.
Q: Are you open all year round?
A: Yes, we are available year round. The office hours are Monday-Friday, 8 am to 5 pm. During the months of January-April, we are also available for evening appointments Monday-Thursday and Saturday, 9 am to 4 pm.